Fitzroy North Medical Clinic

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Patient Information

Appointments:

Fitzroy North Medical Clinic is a Private Billing Practice. We accept walk-ins, we will give preference to bookings if you prefer to make an appointment. Telehealth Appointments available.  Click here to learn more

Forms

Click on the form to download-

Fees:

Fitzroy North Medical Clinic is a Private Billing Practice. Click here to view our fees

Pathology Services:

Fitzroy North Medical Clinic offer Pathology Services. Please contact our reception for more details

Prescriptions, Referrals, Repeat Scripts:

Please contact our reception for more details

Test Results:

To obtain a copy of your test results or to discuss your results, an appointment with your doctor may be required (fees may apply). Please contact our reception for more details

After Hours and Emergency Care

If you or a family member has any medical needs outside of practice hours, please contact 13SICK 13 74 25 (National Home Doctor Service) for an appointment.

For all emergencies phone ‘000’ (Triple Zero)

Language support

For patients that require Language Support, patients can arrange interpreters on their phones or let our reception know prior to the appointment, so we can make arrangements or advise what options we can provide you.

Our Clinic currently supports the following languages- English, Greek

Cancellations

Please note that 2 hours’ notice is required to cancel appointments to allow us to offer the appointment to someone else. Otherwise, a cancellation fee may apply.

Confidentiality, Health Information and Privacy

Fitzroy North Medical Clinic is committed to maintaining strict confidentiality and security of patients personal health information at all times, and to ensure that this information is only available to authorised members of staff. Click here to view our Privacy Policy

Medical records are the property of the practice. Patients have the right to access their medical records. Only written requests on the appropriate practice form for access to medical records will be accepted. Please contact our reception for more details

Policies

Click on the policy to download-

Feedback

Your comments and suggestions on our service at Fitzroy North Medical Clinic is always welcome. If you wish to leave us feedback, ideas or changes that you feel could improve the services that we provided you please email practicemanager@fitzroynorthmedical.com.au

You have the right to access safe, quality healthcare and be treated with respect. If you have any suggestions or are unhappy with any aspect of our service, please feel free to talk to your doctor or the receptionists or you may prefer to make a written complaint/suggestion.

If you feel you need to make a complaint to an outside agency, you have the right to contact the Health Services Commissioner-